Privacy Policy

Introduction

SnoobieApp ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social story generation service. By using SnoobieApp, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Account Information

When you create an account, we collect:

• Email address (for authentication and account management)
• Password (encrypted and stored securely)
• Account creation date and last login information

Character Data

When you create characters for your stories, we collect:

• Character names and descriptions
• Character images (uploaded by you or generated by our AI)
• Character metadata (creation date, modifications)

Story Content

When you create social stories, we collect:

• Story scenarios, descriptions, and text content
• Generated story panels and images
• Story metadata (titles, creation dates, modifications)

Usage Data

We automatically collect information about how you use our service:

• API usage and token consumption (for pay-as-you-go billing)
• Feature usage statistics
• Error logs and performance data

How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To generate and store your social stories and characters
• AI Processing: To process your story requests using Google Gemini AI for text and image generation
• Billing: To calculate and track your pay-as-you-go usage and credits
• Account Management: To manage your account, authenticate users, and provide customer support
• Service Improvement: To analyze usage patterns and improve our service (anonymized data)
• Security: To detect and prevent fraud, abuse, and security issues

Data Storage and Security

Your data is stored securely using Supabase, a trusted cloud platform. We implement industry-standard security measures including:

• Encryption of data in transit (HTTPS/TLS)
• Encryption of data at rest
• Row-level security policies to ensure users can only access their own data
• Secure authentication and authorization

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

Third-Party Services

We use the following third-party services that may have access to your data:

Supabase

We use Supabase for database storage, authentication, and file storage. Supabase's privacy policy applies to data stored on their platform. Learn more at supabase.com/privacy.

Google Gemini AI

We use Google's Gemini AI API to generate story text and images. When you create a story, your story content and character descriptions are sent to Google's API for processing. Google's privacy policy applies to this data. Learn more at policies.google.com/privacy.

Children's Privacy

SnoobieApp is designed to help create social stories for children, but our service is intended for use by parents, teachers, therapists, and caregivers. We do not knowingly collect personal information directly from children under 13 years of age. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we discover that we have collected personal information from a child under 13 without parental consent, we will delete that information promptly.

Your Rights

You have the following rights regarding your personal data:

• Access: You can access all your data through your account dashboard
• Deletion: You can delete your account and all associated data at any time
• Correction: You can update or correct your account information and content
• Export: You can download your stories and character data
• Opt-out: You can stop using our service at any time

Cookies and Tracking

We use essential cookies for authentication and session management. We do not use tracking cookies or third-party analytics that track your behavior across other websites. We may use local storage to remember your preferences and improve your experience.

Data Retention

We retain your data for as long as your account is active or as needed to provide our services. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us.

For account-related inquiries, you can also contact us through your account dashboard.